Employee Assistance Program

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Employee Assistance Program

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The University wants to help our staff improve their health and wellbeing and the quality of their working life. To that end the University has engaged the services of Optum (formerly known as PPC Worldwide) to provide an Employee Assistance Program (EAP).

This program provides staff and their immediate family members (those who live with the staff member under the same roof) with counselling and related services. Professional counselling services for a range of issues, including work-related, family, marital, personal and financial, and access to 24 hour, 7 day a week telephone counselling services through a national 1800 604 640 (toll free) telephone line are available.

These services are confidential and anonymous, no-one at the University need be aware that you have used the service and you can contact Optum directly to make your own appointments.

Managers and supervisors can access the Manager's Hotline to discuss any work related issues.

This program is funded by the University and commenced on 1 May 2013. To learn more about Optum (formerly known as PPC Worldwide), the services available and to access their online resources, visit Optum and use the access code below. Note that the first time you visit this site you will be asked to accept the site's terms and conditions.

Access Code: usc

Health and wellbeing resources and programs

In addition to providing the University’s Employee Assistance Program, Optum offer an extensive range of resources and programs, designed to assist you to plan and prepare for upcoming life events or manage ongoing challenges.

Click on these Optum links often for access to articles, resources and interactive tools and content that will help you in all areas of your life.

LiveWell: Relationships, marriage, parenting, step families & child rearing

BeWell: Stress, nutrition, smoking & drinking, physical health, men’s & women’s health

WorkWell: Return to work, retirement, conflict, expats & work life balance

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