Susie Vergers, Coordinator ICT Quality and Change Management for IT Services, coordinates the department’s quality and organisational change management activities. A focus on engendering a culture of continuous improvement in IT Services is a core function of this role.
Since Susie joined USC in 2012 she's been actively involved in initiatives that build the capacity of academic, research and administrative staff. From January 2013 - January 2016 she was a Learning Designer with the Centre for Support and Advancement of Learning and Teaching (C-SALT). In that position she supported academic staff in the Faculty of Arts and Business and School of Law to advance their blended learning and teaching capabilities and integrate blended learning design and educational technologies into courses in planned, pedagogically valuable ways. Between August - December 2012 Susie developed and delivered several all staff training workshops as part of the University's migration to Outlook 365.