Video conferencing services

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Video conferencing services

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The University's video conferencing services allow people to communicate and collaborate from different locations, such as different campuses or organisations, or when traveling or at home.

Video conferencing rooms on each campus enable multi-campus teaching and interactive meeting experiences with internal and external participants. Staff also have their own virtual video meeting room, called a "coSpace", to meet with current and prospective students, colleagues in other institutions and other external individuals and organisations.

Join a USC video conferencing meeting

When you receive an email invitation to join a USC video conference meeting you are being asked to join a staff member's virtual video meeting room or "coSpace".

Ways to join a USC coSpace
  • Via meeting invitation
  • Via web browser
  • Via telephone
  • Via iOS device
  • Via a traditional video conferencing system/room

Staff resources

Resources on video conferencing for USC staff are available in MyUSC > Video Conferencing (staff login required).

Before joining a coSpace meeting
  • Check your video settings and the video self-view on the device that you will be using. Tip: it is best to have your full face, from forehead to shoulders, in the self-view picture.
  • Check your audio settings for the microphone and speakers on the device that you will be using. Tip: Use a good quality headset with an integrated microphone, or at least a noise (echo) cancelling microphone, to eliminate potential echoing and audio feedback (that screeching sound) in the virtual meeting.
Tips for making the most of your virtual meeting

Read through these good practice tips for ideas on how to optimise your virtual meeting experience.

  • Meeting preparation
  • Communicate effectively
  • Videoconferencing etiquette
In the coSpace meeting
Understanding the Acano coSpace interface

The following information provides an overview of the interface during a coSpace video meeting.

coSpace interface in conference call

  • Acano interface explained
General audio/video troubleshooting
  • Other participants (locations) cannot hear me. What should I check?
  • I cannot hear the other participants (locations). What should I check?
  • Why does the audio in my video conference cut in and out?
  • Other participants (locations) cannot see me. What should I check?
  • I cannot see the other participants (locations). What should I check?
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