Professor Willem Selen

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Professor Willem Selen


Teaching areas

  • Operations Management
  • Service Operations Management
  • Supply Chain Management
  • Operations Research / Management Science
  • Business Analytics
  • Marketing Research
  • Quantitative Research Methods

Research areas

  • service innovation
  • supply chain management
  • operations management
  • logistics management


Professor Selen joined USC as Professor of Management in Jan 2014. Prior to this he held professorial and senior academic management positions in Australia, Belgium, Saudi Arabia, The Netherlands, TRNC, UAE, and the USA as part of his +30 years in academia.

He holds Bachelor and Master degrees in Commercial Engineering from Limburg University (Belgium), and a Ph.D in Business Administration from the University of South Carolina (1982).

Professor Selen has been publishing widely in international journals, including 'Journal of Operations Management', 'Decision Sciences', 'International Journal of Operations & Production Management', 'International Journal of Production Economics', among others. He serves on the editorial board of the 'International Journal of Procurement Management', and has served as editor and guest-editor of a number of journals, including 'Journal of Operations Management'.

Professor Selen has worked with numerous organisations, such as EDS, Opel Belgium, Brabantia, BHP Steel, Dow Chemical, NCR, DHL, among others. Projects have involved a variety of operations management issues, including business process flow re-engineering on a supply chain level, and various quality improvement projects. He has also delivered numerous in-company short courses on business process flow management, six sigma, and quality management.

Potential research projects for HDR and honours students

  • Productivity enhancement in complex service environments
  • Dynamic capability building in service networks
  • Supply chain management in retailing
  • Tourism supply chain management
  • Business analytics enablers and impediments
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