Complaints

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Complaints

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If you have concerns about the service you have received at the Psychology Clinic, we encourage you to raise the matter with your psychologist first and attempt to resolve the problem.

If that is unsuccessful, or you believe you cannot discuss the issue with your Psychologist, you should contact the Clinic Director (Dr Dixie Statham) via the Clinic Receptionist, on (07) 5459 4514.

If it is not possible or appropriate to discuss the problem with the Clinic Director you may then contact the Professor of Psychology (Professor Mary Katsikitis) via the Clinic Receptionist, on (07) 5459 4514.

If the problem is still not resolved to your satisfaction, please contact the office of the Executive Dean, Professor Joanne Scott, on (07) 5459 4474. Should the problem remain unresolved please contact the Chancellery of the University of the Sunshine Coast on (07) 5430 1101, or the Psychology Board of Australia.

 

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