Published on 22 October 2013
A staff project to implement state-of-the-art processes for finalising student grades at the University of the Sunshine Coast has won a national award.
USC’s Marks and Grades Project won a prestigious best practice award at a recent presentation night held in Hobart by the (ATEM) and Campus Review.
The project, which won the Co-Op award for excellence in student administration and customer service management, was seen as an outstanding example of collaboration across the University.
USC Deputy Vice-Chancellor Professor Birgit Lohmann said the innovative improvements in information management and business systems took effect in late 2012 and were already benefiting students and staff.
“It streamlines processes and eliminates duplication of data entry,” she said.
“That means faster release of final grades to students each semester and more time for staff to spend supporting students rather than doing paperwork.
“This project has systematically and successfully solved problems faced by many higher education providers and I am impressed with our team’s achievement in this ambitious endeavour.”
USC departments involved in the project included Student Administration, Information Technology Services, C-SALT (Centre for Support and Advancement of Learning and Teaching), and academic and administrative staff from Faculties.
ATEM is the pre-eminent professional body in Australasia for tertiary education administrators and managers
— Julie Schomberg