National launch of USC researcher’s iDcare service

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National launch of USC researcher’s iDcare service


Published on 7 October 2014

Commonwealth Minister for Justice Michael Keenan yesterday launched a national support centre for victims of identity crime called iDcare, founded by USC Senior Research Fellow Dr David Lacey.

Based at USC’s Innovation Centre on campus at Sippy Downs, iDcare is a not-for-profit organisation aimed at helping people affected by identity theft and misuse across Australia and New Zealand.

Dr Lacey, a renowned expert in the field who worked for almost 10 years at the Australian Crime Commission, is leading research at USC into the prevention and effects of this fast-growing crime.

He said he developed the free service to take calls from victims who could tell their stories anonymously and get direct, tailored assistance to repair damage to their reputation, credit history and identity.

Mr Keenan said supporting victims to recover from identity crime was one of the key objectives of Australia’s National Identity Security Strategy.

“iDcare will make a significant contribution towards achieving this objective and is a fantastic example of the innovative role that the not-for-profit sector can play in building partnerships with business and government for the good of the community,” Mr Keenan said.

USC Vice-Chancellor Professor Greg Hill, who spoke at the launch in Brisbane yesterday, said the University had a strong partnership with iDcare, not just geographically but through the sharing of resources and research collaboration.

“The University and iDcare have established a world’s first in having clinical placements offered to final year and postgraduate students of counselling and other programs,” Professor Hill said.

Mr Keenan said he expected iDcare to be a strong voice in the community, educating people on the importance of protecting their identity and assisting businesses and government service providers to protect the identity information they held.

The Australian Government provided some initial funding and has joined other governments and the private sector as financial members of the service.

— Julie Schomberg

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