Before you arrive

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Before you arrive

Breadcrumbs

We offer great support to our international students to help you get here, get started and enjoy your experience at USC.

Start Guide

Please read our Start Guide for important information on:

Student Welcome Services (SWS) online

Your Confirmation of Enrolment email contained a link to the Student Welcome Services (SWS). SWS a great tool to prepare for your trip to Australia, which covers a range of topics, including:

  • Visa and application informationTwo women travelling on a plane
  • preparing for travel
  • an introduction to living in Australia
  • Overseas Student Health Cover (OSHC)
  • where to live
  • being smart and safe on public transport
  • important policies, ESOS information and Student visa compliance matters
  • finance: banking, budgets and work
  • communication: staying connected ... and much more!

For SWS inquiries, please email AskUSCI@usc.edu.au.

Visa information

Once you accept your offer, you need to arrange your visa through the Australian Department of Immigration and Border Protection (DIBP).

  • Student visa
    • Working Holiday/Work and Holiday visa
      • Other visa types

Overseas Student Health Cover (OSHC)

Students group on campus having fun.jpg

OSHC is health insurance to assist International students on a Student visa meet the costs of:

  • medical and hospital care
  • some prescription medicines
  • emergency ambulance services

Australia's Department of Immigration and Border Protection (DIBP) requires that Student visa holders maintain OSHC for the duration of their Student visa, unless exempted under reciprocal government arrangements. Health insurance cover is also required for all family members residing in Australia on a dependent Student visa.

Belgian, Norwegian and some Swedish students are not required to purchase OSHC as part of their visa requirements and will be covered under their country’s Reciprocal Health Care Agreement (RHCA) with Australia.

All other Student visa holders must have OSHC.

Evidence of your OSHC must be provided at the time you submit your Student visa application. Health insurance arrangements that are not approved by the Department of Health do not satisfy the criteria for the grant of a Student visa.

You can find out more information about OSHC on the Department of Health website.

Arranging your health insurance cover
  • Option 1: Purchasing OSHC through the University
  • Option 2: Arranging your own OSHC independently
Upgrading your Single cover to Family cover
  • Option 1: Where USC has provided OSHC Essentials single cover at no cost to the student
  • Option 2: Where OSHC Essentials single cover was purchased through the University
Cancellation and refund of your OSHC policy
More information

OSHC is the minimum cover required by the Australian Government, however you may like to consider additional health and travel insurance at your own expense.

Allianz Global Assistance provides USC students with additional benefits under the OSHC Essentials Cover. This is an arrangement only available through USC. It provides students with benefits above the minimum cover required by the Australian Government and will remove waiting periods for some services.

You can order your OSHC card online when you are in Australia. If you need to access medical services but do not have your OSHC card yet, you can print a temporary certificate from the Allianz Global Assistance OSHC website.

You are individually responsible for ensuring that OSHC is current at all times and renewed as required. If OSHC lapses, students (and their families) are responsible for paying any medical costs incurred. If you finish your studies early and your Student visa is no longer valid, you can obtain a refund for any unused portion of your OSHC.

Assistance on campus

An OSHC Allianz Global Assistance representative is available on our Sippy Downs campus two days a week during semester who can help you obtain your membership card and assist with claims and other queries. Visit our International office on Level 1 in Building J.

Insurance for students not on a Student Visa

If you are arriving in Australia on a non-Student visa (such as the 417 Working Holiday Visa), you are not eligible for OSHC. Please refer to a travel agent or search online to find suitable health and/or travel insurance.

Accommodation

It is essential for international students to organise either short or long-term accommodation before arriving on the Sunshine Coast.

USC students have access to a range of affordable accommodation and housing options, including:

  • Student accommodation complexesVarsity apartments
  • Homestay
  • Private, off campus accommodation

It is essential for international students to organise either short or long-term accommodation before arriving on the Sunshine Coast. Give yourself the best possible chance for a good start to your studies knowing you have somewhere to stay when you get to USC.

Transport

You can arrive at USC via private airport transfers or public transport.

  • Public transport can be used from Brisbane airport. The Airtrain travels from Brisbane airport to Brisbane City
  • Catch a train from Brisbane City to Landsborough stationStudent boarding bus

  • Landsborough station has buses to Sippy Downs (USC), Mooloolaba, Maroochydore or Alexandra Headland

For further information please visit: http://translink.com.au

Orientation

Welcome Week is held at the start of each semester and offers heaps of information and fun. Students walking along pathway at Welcome Week

It's a great way to get to know the local area, the campus, student support services, and academic requirements. It is also a great way to meet other students and staff.

Orientation is compulsory for all new international students. Please make arrangements to arrive at the Sunshine Coast before Orientation is due to start.

International students are particularly encouraged to attend the social events during Orientation. These events are a great way to make new friends, explore the local area and begin your Australian experience.

Explore

To enquire about trips organised during Orientation and throughout the semester, contact STA Travel on +61 7 5459 4711, via email to usc@branch.statravel.com.au or by visiting their branch on the Ground floor, ICT Building J.

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