Before you arrive

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Before you arrive


We offer great support to our international students to help you get here, get started and enjoy your experience at USC.

Start GuideTwo women travelling on a plane

Please read our Start Guide for important information on:

Visa information

Once you accept your offer, you need to arrange your visa through the Australian Department of Immigration and Border Protection (DIBP).

  • Student visa
    • Working Holiday/Work and Holiday visa
      • Other visa types
        • Visa Entitlement Verification Online (VEVO)
        • * For PDF documents you must have the free Adobe Acrobat Reader, which can be downloaded from the Adobe Download page.

          ^ CRICOS is the Commonwealth Register of Institutions and Courses for Overseas Students

          The University of the Sunshine Coast is a registered provider of education to international students as defined in the Education Services for Overseas Students Act 2000 (CRICOS Provider Number: 01595D).

Living in Australia will be a new experience. Careful research and planning before the move will make adjusting to life here easier.

Living in Australia

The Australian government's Study in Australia website, provides international students with a range of resources to assist them in learning about life in Australia.

You might find the following webpages useful:


USC managed campuses are located in the Australian state of Queensland. For detailed information about life in Queensland, refer to the Study in Queensland website.

Sunshine Coast

USC’s main campus, USC Sunshine Coast, as well as USC Noosa and USC Thompson Institute are located in the Sunshine Coast region.

For more information about living on the Sunshine Coast, refer to the Study Sunshine Coast website, which contains resources and information about living in the local area.

South Bank

USC SouthBank is located in Brisbane. Students living in Brisbane, can read more about life in Brisbane at Study Brisbane

Other Queensland locations

Information about living and studying at one of USC's other study locations can be accessed through the local government webpages for the Fraser Coast or Gympie.

Overseas Student Health Cover (OSHC)

Students group on campus having fun.jpg

OSHC is health insurance to assist International students on a Student visa meet the costs of:

  • medical and hospital care
  • some prescription medicines
  • emergency ambulance services

Australia's Department of Immigration and Border Protection (DIBP) requires that Student visa holders maintain OSHC for the duration of their Student visa, unless exempted under reciprocal government arrangements. Health insurance cover is also required for all family members residing in Australia on a dependent Student visa.

Students covered under the Norwegian National Insurance Scheme, the Swedish Legal, Financial and Administration Agency (Kammarkollegiet) or the compulsory health care insurance in Belgium, do not require OSHC. Belgian, Norwegian and Swedish students who are not required to purchase OSHC, will be covered for treatment that is medically necessary under their country’s Reciprocal Health Care Agreement (RHCA) with Australia.

All other Student visa holders must have OSHC.

Evidence of your OSHC must be provided at the time you submit your Student visa application. Health insurance arrangements that are not approved by the Department of Health do not satisfy the criteria for the grant of a Student visa.

You can find out more information about OSHC on the Department of Health website.

Arranging your health insurance cover
  • Option 1: Purchasing OSHC through the University
  • Option 2: Arranging your own OSHC independently
Upgrading your Single cover to Family cover
Cancellation and refund of your OSHC policy
More information

OSHC is the minimum cover required by the Australian Government, however you may like to consider additional health and travel insurance at your own expense.

Allianz Global Assistance provides USC students with additional benefits under the OSHC Essentials Cover. This is an arrangement only available through USC. It provides students with benefits above the minimum cover required by the Australian Government and will remove waiting periods for some services.

You can order your OSHC card online when you are in Australia. If you need to access medical services but do not have your OSHC card yet, you can print a temporary certificate from the Allianz Global Assistance OSHC website once you have logged into your account.

You are individually responsible for ensuring that OSHC is current at all times and renewed as required. If OSHC lapses, students (and their families) are responsible for paying any medical costs incurred. If you finish your studies early and your Student visa is no longer valid, you can obtain a refund for any unused portion of your OSHC.

Assistance on campus

An OSHC Allianz Global Assistance representative is available on our Sippy Downs campus two days a week during semester who can help you obtain your membership card and assist with claims and other queries. Visit our International office on Level 1 in Building J.

Insurance for students not on a Student Visa

If you are arriving in Australia on a non-Student visa (such as the 417 Working Holiday Visa), you are not eligible for OSHC. Please refer to a travel agent or search online to find suitable health and/or travel insurance.


It is essential for international students to organise either short or long-term accommodation before arriving on the Sunshine Coast.

USC students have access to a range of affordable accommodation and housing options, including:

  • Student accommodation complexesVarsity apartments
  • Homestay
  • Private, off campus accommodation

It is essential for international students to organise either short or long-term accommodation before arriving on the Sunshine Coast. Give yourself the best possible chance for a good start to your studies knowing you have somewhere to stay when you get to USC.


You can arrive at USC via private airport transfers or public transport.

  • Public transport can be used from Brisbane airport. The Airtrain travels from Brisbane airport to Brisbane City
  • Catch a train from Brisbane City to Landsborough stationStudent boarding bus

  • Landsborough station has buses to Sippy Downs (USC), Mooloolaba, Maroochydore or Alexandra Headland

For further information please visit:


Welcome Week is held at the start of each semester and offers heaps of information and fun. Students walking along pathway at Welcome Week

It's a great way to get to know the local area, the campus, student support services, and academic requirements. It is also a great way to meet other students and staff.

Orientation is compulsory for all new international students. Please make arrangements to arrive at the Sunshine Coast before Orientation is due to start.

International students are particularly encouraged to attend the social events during Orientation. These events are a great way to make new friends, explore the local area and begin your Australian experience.


To enquire about trips organised during Orientation and throughout the semester, contact the USCi Events Team via email to

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