Frequently asked questions (FAQs)

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Frequently asked questions (FAQs)


You can find answers to frequently asked questions below. Simply select the appropriate section and browse the information provided.

Application process

  • Am I an international student?
  • How do I apply to study?
  • What are certified copies?
  • I have completed prior studies. Can I claim USC credit for this?
  • How do I accept my offer?
  • I have a Provisional Unconditional Offer. What does that mean?
  • I have a Conditional Offer. What does that mean?
  • What is the Credit Transfer Advice and Acceptance form?
  • Do I have to accept all of my credit transfer?
  • When do I get my Confirmation of Enrolment (CoE)?
  • My Confirmation of Enrolment (CoE) appears to be invalid. What should I do?

Study Abroad and credit transfer

  • Can I study postgraduate courses as part of the Study Abroad program?
  • I am a US student. How many credits will I get for my studies at USC?
  • How many European Credit Transfer System (ECTS) points do my USC courses convert to?

Orientation and arrival

  • Do I have to attend Orientation?
  • When should I arrive?
  • How do I get from the airport to my accommodation?
  • I have already left for Australia, but do not have a transfer to my accommodation. What should I do?
  • Do I need to buy textbooks and study materials? How much does it cost?
  • How can I communicate with my family and friends at home?
  • What activities can I pursue at USC?


  • Where can I find out more about my accommodation options?
  • When should I book my accommodation?
  • Is it possible to arrive without accommodation?
  • I have arrived in Australia, but have no accommodation. What should I do?
  • Can USC International book my accommodation for me?
  • I am coming with my family. Where can we live?
  • Can I live in Brisbane and study at USC Sippy Downs?
  • My courses are only available at the USC Sippy Downs campus. Can I live in Brisbane regardless?


  • Do I need to purchase Overseas Student Health Cover (OSHC)?
  • Does USC pay for my family’s Overseas Student Health Cover (OSHC)?
  • I am coming on a Working Holiday visa. Will I have insurance?
  • Can I take out OSHC with an overseas insurer?
  • What is my OSHC policy number?
  • How do I order my OSHC card?
  • How do I upgrade my Overseas Student Health Cover (OSHC) from single cover to family cover?
  • How do I renew my OSHC?
  • I have gained Australian permanent residence. Can I have a refund of my OSHC?

Visa information

  • What visa should I apply for to study at USC?
  • What is the Simplified Student Visa Framework (SSVF)?
  • What are Post-Study Work Rights (PSWR)?

    Students may be eligible to apply for a Post-Study Work Rights visa under the Temporary Graduate visa (subclass 485) if:

    • The student applied for and was granted their first Student visa on or after 5 November 2011; and
    • The student completes an eligible qualification from an Australian university; and
    • The student meets the two (2) year Australian study requirement.

    The duration of the Post-Study Work Rights visa under the Temporary Graduate visa (subclass 485)  will depend on the level of qualification achieved. A visa in this stream can be granted from two to four years, depending on the qualification.

    For more information, visit the Department of Immigration and Border Protection.

  • What is the two (2) year Australian study requirement?


  • How can I pay my fees?
  • When are my tuition fees due?

Student support

  • Where can I find more help?
  • Do you offer English language support during my studies?

Contact information

  • Who can complete a form or issue a letter for me?
  • How do I update my personal details?
  • I am not receiving any communication from USC International. How can I fix this?
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