Counselling services

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Counselling services


Student Wellbeing psychologists and social workers provide a variety of services, initiatives and resources to support students of USC and to foster positive mental health.

Individual counselling

Stressful personal, study or health related problems can make it hard to manage the demands of daily life and studying at university.

Talking to someone who understands the pressures and difficulties you are experiencing can be helpful.

USC's counsellors listen to your concerns, help you clarify key issues and assist you in developing strategies for either resolving the problem or dealing with it more effectively.

Resilient people talk it over. Our CARE to Ask Counselling Guide helps you establish which kind of appointment you need.

  • Common areas students seek help
  • What to expect at your appointment
  • Book an appointment
  • Confidentiality

Emergency contacts

Students requiring urgent help should contact:

  • Lifeline (24 hour phone counselling service) Tel: 13 11 14
  • Suicide Call Back Service (24 hours) Tel: 1300 659 467
  • Sunshine Coast Mental Health Services (Crisis number) Tel: 1300 767 155
  • Police or QLD Ambulance Service Tel: 000 or via mobile Tel: 000/Tel: 112

ASK counselling service

ASK counselling is a confidential email based question and answer service that provides email based assistance and support to students enrolled at USC.

The service provides information, resources and support to students dealing with study-related or personal difficulties and can be a helpful first step in making contact with the Counselling Service. ASK counselling is not a crisis response service, nor is it an ongoing e-counselling service, but rather an avenue to ask the counselling team about a specific issue you may need some resources or information about.

  • Who is it for?
  • How to register
  • Confidentiality

Tenancy and welfare services

The Tenancy and Welfare Officer at Student Wellbeing can assist you to understand your rights and responsibilities under the Residential Tenancies and Rooming Accommodation Act (2008). They can also provide information, resources, advice and referral in areas such as:

  • Residential Tenancies Authority (RTA) legislation – the 'RTA' is the state government statutory body for Queensland's residential rental sector
  • Finding suitable accommodation
  • Successful share house living
  • Budgeting
  • Dispute resolution
  • Free legal services
  • Emergency and/or crisis accommodation and financial assistance

To book an appointment with the Tenancy and Welfare Officer, book online via the Student Hub.

For further tenancy and welfare support, please visit Accommodation and housing issues and advice.

USC support programs

Psychology Clinic

The Psychology Clinic provides mental health services to the community and also functions as an advanced teaching, training and research facility for postgraduate students (Provisional Psychologists) in the Master of Psychology (Clinical) program at USC.


USC Counselling Service resources:

Community resources: Information and contact details for community-based counselling and support services.

Useful links: Online self help resources for anxiety, depression, eating disorders, youth health and wellbeing, suicide and self-harm.

Information sessions and workshops

Student Wellbeing counsellors offer information sessions and workshops during the semester to help students adjust to university life and to develop skills for managing stress and achieving life style balance.

  • Staff professional development "Responding to Students in Distress"
  • Mind Wise

More information

Contact Student Wellbeing for more information or to make an appointment with our services.

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