Changing or resetting your password

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Changing or resetting your password

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If you are a student or staff member there are two methods available for you to change your USC network password.

Self-service USC Password Reset

If you have registered your mobile phone in either USC Central (students) or USC Staff (staff) then you can change your password via the self-service USC Password Reset page. To use this service:

  • Go to the self-service USC Password Reset page.
  • Enter your username in the text box.
  • A security code will be sent to your registered mobile phone.
  • Enter the security code in the field.
  • Enter your new password.

The USC Password Reset page can also be accessed by clicking on the ‘Change your password’ link (located below the Login/Sign in button) on the home pages of Blackboard, USC Central and USC Staff.

Here are instructions on how you can update your mobile number in USC Central.

On a USC workstation

If you are on a USC managed computer (eg workstation, computer lab, library commons) you can change your password by pressing Ctrl-Alt-Del after you logon.

  • Logon to the computer.
  • Press Ctrl-Alt-Del
  • Select 'Change a Password'.
  • Enter your old password and your new password in the text boxes, making sure you follow the password requirements as described below.
Need Assistance?

If you have not registered your mobile phone and do not have access to a University workstation, then assistance can be provided. Please contact the IT Service Desk (if you are a staff member) or the Student IT Help Desk (if you are a student).

Password requirements

  • Your password is case-sensitive.
  • Your password MUST be between 8 and 16 characters in length.
  • Your password MUST have at least one UPPERCASE character.
  • Your password MUST have at least one LOWERCASE character.
  • Your password MUST have at least one number.
  • Your password MUST have at least one Special (Non-Alphanumeric) character (eg. ! @ # $ % ^ & * )
  • Your password MUST be different from any used previously.
  • Your password MUST NOT contain spaces.
  • Your password MUST NOT contain part of your name or username.

Please allow up to 10 minutes for your password to synchronise to all University systems you have access to. This includes web services and campus computers. If you have trouble using a campus computer after changing your password, log off and log back on.

More information

Refer to information available on askUSC or contact the IT Service Desk.

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