Use this form to report any problems with the Library's online services.
The Library will respond to your report within one business day of submission.
- For information about your network username and password, Blackboard, email or University staff and student computing facilities contact:
- For information about printing, contact:
- Access to the Library catalogue and database services may be unavailable on Tuesday and Friday mornings from 5-8am AUST EST during Library/ITS network and system maintenance. Please try again outside these hours if your access issue occurred during this time.
- If you require an additional username and password for the Library resources, databases, electronic journals or newspapers, check the link to the additional passwords list on the Databases page, send a request via the Ask A Librarian Form or telephone the Library Help Desk on +61 7 5430 2804.