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Report an issue with access to online Library resources

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Please provide as much information as possible to help us to identify and resolve the problem.

The Library aims to respond to your report within one business day.

Please note:

  • For information about your network username and password, Blackboard, email or University staff and student computing facilities contact:
  • Access may be unavailable on Tuesday and Friday mornings from 5-8am AEST for IT maintenance.
  • Some resources require an additional resource specific login. Details available on the Databases page.

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If possible, copy and paste any error messages exactly as they occur, or record as accurately as possible any error messages.

Please be aware some services may not be available during the weekly IT maintenance window, 5-8am Friday.
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