Conference protocols, netiquette and ethics - University of the Sunshine Coast, Queensland, Australia

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Conference protocols, netiquette and ethics

We want to intentionally use the technology to create safe and supportive environments for connection and conversation. We need your help to do this. There are some practical technology-related actions that will help – like using a headset/microphone during all Zoom events and using a web camera so we can see your face in the interactive meeting rooms. Please refer to the tip sheets in the ‘self-help resources’ link above for good technology-related advice.

We are using 2 types of Zoom rooms within the conference – Webinar Rooms and Meeting Rooms. Our Main Stage presentations will take place in the Webinar Room. These can be watched and participated in as they happen and are also recorded to support your playback later. Typically, in a webinar, only the presenters are visible, and they do most of the speaking. The audience members are usually not visible and so engagement is mostly through listening. Our Theme 3 Panel webinar with Susan Walsh and Barbara Bickel will be the exception as this will be a very interactive session.

More information about how to prepare for and what to expect in each of our Webinar Room sessions can be found on the Main Stage page.

In the Webinar Room you will be able to submit questions to the presenters using the Q&A tool (please refer to the Self-help resources. A conference host will be present to follow the questions audience members are asking. You can also use the chat feature to communicate with the whole group, or privately with friends, about aha moments, affirmations and responses.

For the more interactive and discussion-based sessions, (CURATED CONVERSATIONS, POP-UP PODIUM and CAMPFIRE) we will be in Zoom Meeting Rooms. In a Meeting Room, everyone with camera and audio turned on will be able to speak to and see others who are present in the room. Please refer to the Self-help resources for information about how you can maximise the sound and interactive experience for everyone. Usually it is best to mute your microphone when you are not talking. If you want to talk, you can unmute your microphone or use the ‘raise your hand’ feature on Zoom to indicate you want to speak. We want to ensure that everyone who wants to speak gets a chance to be heard. As with the Webinar Room, use the chat feature in the Meeting Room to communicate with the whole group, or privately with friends, about aha moments, affirmations and responses.

The joy of video conferencing in a Meeting Room is that you can make eye contact with other people. So, where you can, keep your webcam on, look into the faces of your fellow colleagues, nod in recognition, and smile. We have some fun posters you can download, print and use to cheer each other on.

Ethical considerations

There are also some ethical considerations to facilitate our creation of safe and supportive environments for connection and conversation.

The aim of the conference is to encourage openness of discussion, the sharing of stories, and to connect vulnerably and authentically with each other. We ask you to be guided by an ethic of care and caring. We want this to be a safe space, so take care with any words you type into the chat, and if you are engaging in sticky conversations or complicated stories of experience be sure to protect yourself and others. Think Chatham House Rule when sharing during the conference or when recounting any of the stories encountered during the conference. Avoid using the full names of people or institutions and consider using pseudonyms. Communicate in ways that ensure people or situations are not explicitly or implicitly identified. Should you write about your experiences here, we would further ask you to employ agreed academic referencing and citation conventions to acknowledge the intellectual property of our conference presenters and to seek permissions from them where necessary.