Staff wellbeing and counselling program - University of the Sunshine Coast, Queensland, Australia

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Staff wellbeing and counselling program

The Employee Assistance Program (EAP) gives USC staff and their immediate family and household members access to free and completely confidential counselling services. You will receive up to four sessions of counselling and coaching per issue. EAP services can be accessed via telephone, face-to-face in your local area, online, video or live chat.

​You and your family members will have the ability to access a full range of free, confidential, proactive support services.

To make an appointment to speak with a Converge International EAP counsellor call 1300 687 327.

Or download the EAP Connect App and connect with Converge through the Appointment icon.

Converge International’s People Assist EAP Program is a holistic, customer-focused and quality-assured service delivered within a contemporary health and wellbeing framework. The People Assist program offers a flexible service model that can be adapted to the changing needs of the workplace environment meeting the needs of all target audiences within the work environment. It provides strategies and support to employees and managers, across the spectrum of personal and work-based issues that have the ability to impact on their effectiveness.

Cancelled and Missed appointments

Please note there is a 24-hour cancellation policy. If you do not attend an appointment or cancel/reschedule with less than 24 hours, the appointment will account towards your allocated hours and charged to the University.

More information about the program’s health and wellbeing resources can be found on MyUSC staff intranet (MyUSC staff login required)