Participant recruitment and retention

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Participant recruitment and retention


USC Clinical Trials see participant recruitment as a key driver of success for clinical trials. From robust feasibility to proactive recruitment, we place a major emphasis on recruiting to target within agreed timelines. The viability of a clinical trial depends on meeting the requisite number of recruited participants, hence clinical trials at USC will not be undertaken unless a thorough review of trial feasibility can determine recruitment potential can be met.

The following enablers are offered by USC to support recruitment:

  • each clinical trial protocol presented to USC will have a customised recruitment plan (metrics, funnel or yield) formulated prior to commencement
  • engaging with public and private network of referring physicians relevant to the therapeutic area
  • utilisation of patient databases and medical record searches
  • use of strategic promotional campaigns which identify and target the desired participants through various media channels (community events, health fairs, print advertising, television, radio, and online)
  • work with patient focus/advisory/support groups to explore recruitment potential
  • work with pharmacies to promote clinical trials within therapeutic areas
  • work with industry to trial innovative recruitment methods

Retention of clinical trial participants is supported by:

  • 24/7 telephone support
  • availability and responsiveness of site staff
  • travel support
  • expedient reimbursement of reasonable travel claims associated with visits
  • online visit planning tool with secure access
  • visit reminders via SMS
  • calls to patients between visits if required
  • educational and support study materials for patients and their families
  • support with concurrent medical conditions
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