Step 3 Formal Grievance Appeal (Administrative Decision) | UniSC | University of the Sunshine Coast, Queensland, Australia

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Step 3 Formal Grievance Appeal (Administrative Decision)

A Step 3 appeal must set out, with supporting evidence, the reasons why you disagree with the outcome of your Step 2 Formal Grievance or the way in which this outcome was handled. This must be submitted within 10 business days of being notified of that decision.

It is recommended that you review the Student Review and Appeals – Procedures.

Please make note of section 8.2: The appeal must contain the grounds for the appeal and supporting evidence. Grounds for appeal include:

  1. Relevant factors that were not taken into account;
  2. New relevant information; and/or
  3. Procedural errors.

Please note, it will not be sufficient to assert circumstances, performance, or changes to circumstance without some evidence to substantiate or support your claims.

It is recommended that you reach out to the following student services that can assist you in preparing your Step 3 Appeal:

Student Guild: Call (07) 5456 3742 or email:

Student Ombudsman: can support you to navigate the policies and procedures in relation to your matter. Contact

Get in touch

About you
Grievance details

I am seeking review of an administrative decision after having tried to formally resolve the matter as a Step 2 Formal Grievance

To progress with a review, you must provide information and evidence in support of your review application. For example, factors that the Stage 1 decision did not take into account, new information relevant to the matter and procedural errors should be specified.

Supporting evidence (item 1)
Supporting evidence (item 2)
Supporting evidence (item 3)
Supporting evidence (item 4)
Independent support

All students are entitled to seek independent support and advice regarding a complaint or grievance from the Student Guild. USC encourages students to contact the Guild to discuss their complaint or grievance prior to commencing formal grievance procedures. The Student Guild can be contacted on (07)5456 3742 or email


By submitting this form, I confirm:

  • I have read the information policies and procedures related to my grievance
  • The information provided by me on this form is true and accurate