The Student IT Help Desk provides students with assistance to access the USC network and troubleshoot problems with logins, passwords, and access to USC information technology systems including email and wifi.
Contact
Telephone: +61 7 5459 4455
Self-Service - You can search for answers and ask for help via Self-Service
Email: StudentITHelp@usc.edu.au
Student IT Help Desk
First floor, Library
USC Sunshine Coast
Opening hours
During Semester
Monday to Friday: 8.30am–6pm
Saturday and Sunday: 11am–2pm
Semester break
Monday to Friday: 11am–2pm
SCHI is a shared services campus with kiosk PC's in the library and the hub.
When using kiosk PC's please click on the USC logo and log into USC anywhere to access the USC environment. For USC anywhere or access issues please contact the USC Student IT Helpdesk.
For any kiosk PC issues please contact:
Queensland Health Service Centre
Tel: 1800 198 175
Opening hours
During Semester
Monday to Friday: 8.30am–5pm (subject to availability)
Semester break
Monday to Friday: 11am–2pm (subject to availability)
The Information Technology Counter
A Block
USC Fraser Coast
Opening hours
During Semester
Monday to Friday: 8.30am–5pm (subject to availability)
Semester break
Monday to Friday: 11am–2pm (subject to availability)
For IT assistance on campus visit:
USC Gympie Student Central
Monday–Friday: 8.30am–4.30pm.
There is also a Student IT Support Officer on campus Monday-Friday: 7am-12.30pm
Student access to computers and the USC Gympie building is restricted to 7am–10pm Monday–Friday. On Saturday and Sunday access is between 8am-6pm.
To arrange to use the telephone to speak to the Student IT Support Desk at USC Sunshine Coast visit:
USC SouthBank Student Central
Ground Floor, Building A4 (SW1)
52 Merivale Street
South Brisbane
The Moreton Bay Service Centre (for face to face support)
First floor, At the building entrance
USC Moreton Bay
Student IT Help Desk Opening hours
During Semester
Monday to Friday: 8.30am–6pm
Saturday and Sunday: 11am–2pm
Semester break
Monday to Friday: 11am–2pm
Student IT Help Desk
Phone and email support only.
Student IT Help Desk Opening hours
During Semester
Monday to Friday: 8.30am–6pm
Saturday and Sunday: 11am–2pm
Semester break
Monday to Friday: 11am–2pm
Need help?
If you have not registered your mobile phone and do not have access to a University workstation, then assistance can be provided. Please contact the Student IT Help Desk.