Please be advised that the Print Services front office is now closed in an effort to maintain the health and safety for USC staff, students and the wider community, however printing services remain available.
All print requests to Print Services, including course workbooks and apparel orders, will be delivered by Australia Post.
USC students, staff and community members have access to printing, photocopying and scanning, from any of the self-serve printers, located at USC Caboolture, Fraser Coast, Gympie, Moreton Bay, Noosa, Sunshine Coast, SouthBank, SCHI and the Thompson Institute.
Students are encouraged to Print from a USC computer, direct to the Black or Colour print queues. This is the most reliable way to print and enables students to change the print properties to 1 or 2 sided; reduce or enlarge their print output; change the print orientation; layout multiple pages per sheet, plus much more.
Students and guests of USC can manage their MyPrint account online:
- Add value
- View statements
- Change your 4 digit PIN
- WebPrint
- Shop
The MyPrint website offers you the following online facilities:
- See the Balance and Last Use of your MyPrint account.
- *Add Value to your account using a secure credit card payment system.
- Set up Low Balance Notifications account Options.
- View Statements in summary or detail view by date range.
- Change Your Settings to regulate Emailed Statements and change your Account PIN.
- Access WebPrint to print from your own device and release your prints from a self-serve printer - Process files, URL documents and emails.
- Access the MyPrint Shop to purchase self-serve binding items, Course Workbooks, Placement Shirts, USC Apparel and Merchandise.
*You will need a Debit/Credit Visa/MasterCard to add credit to your MyPrint account. Debit Visa/MasterCards are available from your bank or can be purchased from Australia Post.
How to use MyPrint for the first time
USC Students
Log in to MyPrint using your USC username and password. When you log in for the very first time, you simply create your MyPrint account.
- *Add credit to your MyPrint account, before you can print or photocopy.
- Setup a 4-digit PIN to secure your MyPrint account.
- You will need to know your USC Student ID number and 4 digit pin to login to a printer.
*You will need a Debit/Credit Visa/MasterCard to add credit to your MyPrint account. Debit Visa/MasterCards are available from your bank or can be purchased from Australia Post.
Guests of USC
Create a Guest Account to access the MyPrint website and self-serve copying and printing facilities.
- To create a ^Guest Account you will need a valid email address. MyPrint will communicate with you via this email address.
- Refer to Create a Guest Account for full instructions.
Note: If you would like to close your account please email PrintServices@usc.edu.au. Refunds are available for values above $10.
^Guest accounts are active for 24 months.
*You will need a Debit/Credit Visa/MasterCard to add credit to your MyPrint account. Debit Visa/MasterCards are available from your bank or can be purchased from Australia Post.
Print from a USC computer
Printing from a USC computer allows you to change how your file will print. You can adjust the print properties to 1 or 2 sided; reduce or enlarge; change the print orientation; layout multiple pages per sheet, plus much more.
- Log on to a student PC, with your USC username and password.
- Open your document and press 'Print'.
- Select one of the following printer drivers:-
- Black on wsp-printsvr01
- Colour on wsp-printsvr01
- Select 'Print Properties' to adjust how your file will print
- Press 'Print'
- Your file will be waiting at a printer ready for release*. Go to any self-serve printer and login with your ID number and enter/create your 4 digit PIN.
For further help, refer to Self-serve printing instructions.
*MyPrint files will be available for 24 hours, or until you print or delete them.
NOTE: You must have credit on your MyPrint account (SSAF credit or credit you have added via MyPrint), to be able to print.
Print from your own device
Print via USC AnyWhere
- Access your files and USC licensed applications anywhere, at any time, from most internet-capable devices, and just press print to print to the Black or Colour MyPrint queues.
Print via WebPrint
- When you upload your files, they must be print-ready in the format and size that you need to be printed.
- If you need to change the print properties of your print file, please Print from a USC computer or Print via USC Anywhere.
For detailed instructions, refer to How To: Print from your own device.
As part of the Student Services and Amenities Fee (SSAF), all enrolled USC students are issued a $20 credit on their MyPrint account each Semester.
- The $20 SSAF credit will be issued once per Semester.
- The $20 SSAF credit is issued at the start of Semester and will expire at the end of Semester.
- SSAF credit is to be spent during the Semester.
- After the SSAF credit expires, any remaining SSAF credit will be lost.
- SSAF credit does not accumulate; it is reset to $20 each Semester.
How to spend your SSAF credit:
- Spend your SSAF credit on self-serve printing and copying.
- As you spend, your SSAF credit will be used first. When it is depleted, you will start using your MyPrint credit.
- Your balance displayed at the printer is your SSAF credit and MyPrint credit combined.
- Spend your SSAF credit when purchasing products from the MyPrint Shop.
- When you checkout, your SSAF credit is automatically deducted first. You can pay any outstanding balance with your own MyPrint credit or Visa/MasterCard.
- If you have enough SSAF credit to pay for your MyPrint Shop order, you will be taken straight to the transaction confirmation screen.
- Pay for printing or binding services at Mail and Print Services, Sippy Downs.
The use of MyPrint services is subject to Terms and Conditions , which include the following guidelines:
Report any problems immediately* to MyPrint Support
Tel: +61 7 5459 4744
Support hours: Monday to Friday - 8.30am to 4.30pm
*You may qualify for a credit if you report the problem straight away. If you delay, the support team may not be able to access your problems and you risk receiving a credit.
Report a print issue (out of hours)
Other support locations
Refer to the Printer Locations webpage.
