Report a printing problem or machine fault

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Report a printing problem or machine fault


If you have a printing problem or there is a fault with one of the self-serve printers, please report the issue immediately to MyPrint Support by phone +61 7 5430 2866.

Note: If your problem is not raised as soon as it occurs, MyPrint Support may not be able to resolve the issue or find the cause.

MyPrint Support - Opening hours:

Monday to Friday – 8am to 4.30pm

After-hours form

If you need to report a printing problem or machine fault outside of the support hours, please complete the form below and MyPrint Support will attend to the issue the next business day. Usually, once a machine fault has been fixed, the printer will resume printing your job.

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