Report a printing problem or machine fault

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Report a printing problem or machine fault


If you have a printing problem or there is a fault with one of the self-serve printers, please report the issue immediately to MyPrint Support by phone +61 7 5459 4744.

Note: If your problem is not raised as soon as it occurs, MyPrint Support may not be able to resolve the issue or find the cause and you may not be eligible to receive a credit.

MyPrint Support - Opening hours:

Monday to Friday – 8.30am to 4.30pm

After-hours form

If you need to report a printing problem or machine fault outside of the support hours, please complete the form below and MyPrint Support will attend to the issue the next business day. Usually, once a machine fault has been fixed, the printer will resume printing your job.

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