Support for international students - University of the Sunshine Coast, Queensland, Australia

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Support for international students

Whether you've recently arrived in Australia to start studying or you've been here for a while, starting uni can be a big adjustment for anyone, particularly if you're away from your family, friends and home culture.  

We want to make sure all of our international students feel supported to succeed in their studies and make their time studying in Australia a memorable experience. From pre-arrival and Orientation activities to personal and learning support and referrals to other services, we have you covered.  

As well as being able to access the range of free support services on offer to all students, such as learning support and career and employability services, there are some services and activities specifically for international students to help you succeed at USC.

You can also view information about changing your enrolment, academic progress and student visa via while you are studying.

Facebook groups

You can join your campus Facebook group to connect with other students at your campus, ask questions and help others find answers, share your experiences and stay up-to-date with what's happening on campus.

Student Guild services, student clubs and events

The Student Guild provides free, independent support and social services to students such as a food bank and community kitchen, advocacy and welfare services, subsidised haircuts and free legal referrals. They also run social events where you can meet other students 

You can also explore the student clubs and societies – you might find a club related to your program or some may be related to your degree or a social club.

Staying healthy and looking after yourself

Student Wellbeing also provides many resources and fact sheets that cover a range of topics including adjusting to a new culture, self-care, managing distress and much more that you may find useful.

All students can also access free and confidential counselling. Find out how to book an appointment and common areas that students seek help with.

English language support

Students who have difficulty with written or spoken English can get practical help from our team of Learning Advisers who can assist international and resident non-English speaking background students achieve academic success.

Safety and respect at USC

USC is committed to the safety of all students, staff and visitors.

To ensure all students have a safe space to learn, be respected, and have an enjoyable university experience, Respect at USC  is an online module designed to create a shared understanding of what it means to be a respectful member of the USC community.

It is recommended that you download the SafeZone App – you can use this when you are on campus to seek immediate assistance, first aid support or an escort.

If you have any questions about your safety on campus or you would like to report a concern, you can contact SafeUSC on 07 5456 3864 or book an appointment online to speak with a specialised staff member.

If you require immediate security support, you can contact the 24/7 number on 07 5430 1168.

Student representatives and feedback

We value student feedback and your student representatives can support and advise you on student matters. Ensure you use each opportunity to have your say to make your student experience a great one.

Other resources (non-USC)

Study Sunshine Coast

Study Assist Free Pop up Student Hub events in February.

QLD Student Hub

The Queensland Student Hub is a state-wide online support service for international students. They offer appointments with a Student Support Officer, live chat, and resources about finding a job, accommodation, finances and wellbeing while living in Queensland, Australia.

International Student Connect 

International Student Connect is a drop-in space to come and ask any questions, have a conversation and meet other students from around the world. Come and see us across the semester at the USC Sunshine Coast campus:

Orientation Week
Monday–Thursday, 9am–2pm 
Outside Student Central, Building C 

Weeks 12
Monday–Thursday, 9am–2pm
Outside Student Central, Building C 

Weeks 38
Monday/Wednesday/Friday, 10am2pm 
Happy Hour space, Building E 

Female student studying with books and laptop