MGT232 Service Operations Management

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MGT232 Service Operations Management

Breadcrumbs

In this course you will focus on operations management from a service perspective, which may include goods as well. It will also include operations strategy, process and process flow management, sustainable operations management, quality management principles, service productivity, technology and service operations, service process design and facility layout, managing supply and demand, and capacity planning.

Other information

Prerequisite:
BUS101
Semester of offer: *
  • Sippy Downs: Semester 1
Units:
12.00
EFTSL:
0.125
Student contribution band:
Band 3
Tuition fee:
Law, Accounting, Administration, Economics, Commerce:
Census date:
Academic Calendar
Class Timetable:
View class timetables for this course

* Semester of offer is subject to change.

Course outline

MGT232 Course Outline Semester 1, 2017 (PDF 186KB) Students enrolled in this course should check the course Blackboard site to ensure that they are accessing the most recent approved version of the course outline.

For PDF documents you must have the free Adobe Acrobat Reader, which can be downloaded from the Adobe Download page.

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