Self-serve printing

The MyPrint website offers you the following online facilities:

• See the Balance and Last Use of your MyPrint account.
• *Add Value to your account using a secure credit card payment system.
• Set up Low Balance Notifications account Options.
• View Statements in summary or detail view by date range.
• Change Your Settings to regulate Emailed Statements and change your Account PIN.
• Access WebPrint to print from your own device and release your prints from a self-serve printer - Process files, URL documents and emails.
• Access the MyPrint Shop to purchase self-serve binding items, Course Workbooks, Placement Shirts, USC Apparel and Merchandise.

*You will need a Debit/Credit Visa/MasterCard to add credit to your MyPrint account. Debit Visa/MasterCards are available from your bank or can be purchased from Australia Post.   

How to use MyPrint for the first time

USC Students

Log in to MyPrint using your USC username and password. When you log in for the very first time, you simply create your MyPrint account.

• *Add credit to your MyPrint account, before you can print or photocopy.
• Setup a 4-digit PIN to secure your MyPrint account.
• You will need to know your USC Student ID number and 4 digit pin to login to a printer.

*You will need a Debit/Credit Visa/MasterCard to add credit to your MyPrint account. Debit Visa/MasterCards are available from your bank or can be purchased from Australia Post.   

Guests of USC

Create a Guest Account to access the MyPrint website and self-serve copying and printing facilities.

• To create a ^Guest Account you will need a valid email address. MyPrint will communicate with you via this email address.
• Refer to Create a Guest Account for full instructions.

Note: If you would like to close your account please email maps@usc.edu.au. Refunds are available for values above $10.

^Guest accounts are active for 24 months.
*You will need a Debit/Credit Visa/MasterCard to add credit to your MyPrint account. Debit Visa/MasterCards are available from your bank or can be purchased from Australia Post.   

How to print for the first time

• Once you have credit on your MyPrint account (SSAF credit or credit you have added via MyPrint), you are now ready to start printing.
• Send your print jobs to the self-serve printers from a USC computer or from your own device (WebPrint).
• Go to any self-serve printer and login with your ID number and create a 4 digit PIN.

As part of the Student Services and Amenities Fee (SSAF), all enrolled USC students are issued a $20 credit on their MyPrint account each Semester.

• The $20 SSAF printing credit will be issued once per Semester.
• SSAF printing credit is issued at the start of Semester and will expire at the end of Semester.
• SSAF printing credit is to be spent during the Semester.
• After the SSAF credit expires, any remaining SSAF credit will be lost.
• SSAF credit does not accumulate; it is reset to $20 each Semester.

How to spend your SSAF printing credit:

• Spend your SSAF print credit on self-serve printing and copying.
  • As you spend, your SSAF credit will be used first. When it is depleted, you will start using your MyPrint credit.
  • Your balance displayed at the printer is your SSAF credit and MyPrint credit combined.
• Pay for printing or binding services at Mail and Print Services, Sippy Downs.

The use of MyPrint services is subject to Terms and Conditions , which include the following guidelines:

• MaPS - Exchange and Credit Guidelines
• MyPrint - Full Refund and Credit Guidelines

Report any problems immediately* to MyPrint Support

Tel: +61 7 5430 2866

Support hours: Monday to Friday - 8am to 4.30pm

*You may qualify for a credit if you report the problem straight away. If you delay, the support team may not be able to access your problems and you risk receiving a credit.

Report a print issue (out of hours)

Other support locations

Contact information for all USC campuses and nodes

Opening hours