Student support at USC SouthBank

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Student support at USC SouthBank

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In addition to a range of resources and student wellbeing support services available at Sunshine Coast, USC SouthBank students have access to:

Services at USC SouthBank 

A range of services are available including:

  • Academic skills – including pre-semester skills modules, academic skills workshops, drop-in sessions, and assignment feedback.
  • Careers workshops
  • Student Liaison Group meetings
  • Student and support staff lunch and chat sessions
  • Aboriginal and Torres Strait Islander student engagement

Student Wellbeing

USC Student Wellbeing provides a broad range of services to support your wellbeing whilst studying with the University of the Sunshine Coast.

Access to classrooms, study areas and student commons/kitchen

USC students can access classrooms, quiet study areas, student commons/kitchen and student-use computers at the following location:

  • Level 2, Building A4 (SW1), 52 Merivale Street, South Brisbane

Students also have access to a computer laboratory offering 13 student-use computers. Computers are available 24 hours a day, seven days a week outside of timetabled classes:

  • Ground Floor, Building A1 (SW1), 32 Cordelia Street, South Brisbane

Students enrolled in one or more courses at USC SouthBank will have access to the computer laboratory activated on their student ID card.

Information technology services

USC SouthBank students have access to range of IT services including computer and printing facilities, USC wireless and IT support.

Library services

USC SouthBank students have access to the:

USC Library General Collection at USC Sunshine Coast

  • Borrow books by using the inter-site request form. Items requested via the inter-site request service will normally be delivered to USC SouthBank for collection within two working days (subject to Australia Post delivery service).
  • Request a scanned chapter of a book held at USC Sunshine Coast.

Reserve Collection held in Student Central SouthBank

  • The Reserve Collection is available for a 2-hour loan.
  • Short-term loan items (1 day and 3 days) may also be available.

For information about borrowing, finding books and journal articles, see the Library.

Reflection room

A Reflection Room is available for student use on Level 2, 52 Merivale Street, South Brisbane.

Student Leadership Opportunities

Further information is available at Student Leadership Opportunities.

Self-serve printing

USC SouthBank has three student colour multifunctional devices located in:

  • Building A4 (SW1), 52 Merivale Street, South Brisbane:
    • Ground Floor, open Monday to Thursday 8.30am-5pm and Friday 8.30am-4.30pm.
    • Level 2 near the student-use computers, open Monday to Friday 8.30am-5pm
  • Building A1 (SW1), 32 Cordelia Street, South Brisbane:
    • Ground Floor, computer laboratory open 24 hours a day, seven days a week.

Students enrolled in one or more courses at USC SouthBank will have access to the computer laboratory activated on their student ID card.

View the Self-serve printing webpage for:

  • MyPrint overview
  • How to use MyPrint for the first time
  • How to print for the first time
  • HOW TO’s (Self-serve printing instructions)
  • MyPrint pricing

Printing assistance is available Monday to Thursday 8.30am-5pm and Friday 8.30am-4.30pm. You can also collect a MyPrint flyer from the Student Central SouthBank reception.

Textbooks and course readers

Texbooks

Your list of textbooks can be found:

  • on your Course Outline. Visit course finder and search your course code eg COR109 and a pdf document of your Course Outline will be available to download;
  • Blackboard, under My Course tab; or
  • Co-op bookshop website. Students can order textbooks online.
Course readers

If your course delivers a course reader, it will be listed in your course outline. Course readers are available to order online via the MyPrint Shop.

Please view the Shop for Course Readers, Shirts and Binding items tab on the Self-serve printing instructions page, for an overview of the MyPrint Shop and detailed instructions on how to Order Course Readers online.

Counselling

A range of counselling options are available from USC:
  • Free and confidential face to face and telephone sessions;
  • Group work; and
  • Liaison and referral to external services and organisations.

Contact Student Wellbeing or call us today Tel: 5430 1226, or book online at the Student Hub. Office hours are 9am-5pm Monday-Friday.

Students can also access the USC e-Counselling service, a confidential online service for students enrolled at USC. To register, please submit an e-Counselling request.

Disability support

Disability Services ensure equal access to all aspects of university life. If your studies are affected by a disability, learning disorder, injury or illness, or you are a primary carer for someone, Disability Services can provide assistance, advocacy, and reasonable academic adjustments. Students can contact a disability adviser by phoning our Sippy Downs campus on 5430 1226, or email disabilitysupport@usc.edu.au.

Aboriginal and Torres Strait Islander students 

Representatives from USC's Indigenous Services attend USC SouthBank throughout the year to provide information and assistance to Aboriginal and Torres Strait Islander students studying in SouthBank. All Aboriginal and Torres Strait Islander students are encouraged to contact Indigenous Services on Tel: 07 5456 5889 and utilise the support services provided.

SouthBank students can also access the Indigenous Academic Mentoring program that offers additional tutoring to assist Aboriginal and Torres Strait Islander students enrolled at USC.

Ally Network

'Creating safe study and work spaces for LGBTIQ students and staff'

USC is committed to an education environment which provides equality of opportunity and freedom from discrimination and harassment.

To find an Ally in SouthBank or for more information visit Ally Network or contact Tel: 0497 274 996.

Off campus accommodation

Looking for a rental property? Check out our accommodation and housing information or visit the Student Guild.

To book an appointment with the Tenancy and Welfare Officer, contact Student Wellbeing on Tel: 07 5430 1226 or email Student Wellbeing.

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