Systems Thinking: Optimising Performance and Managing Risk

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Systems Thinking: Optimising Performance and Managing Risk


2019 Research Symposium

Interested in learning about new Human Factors and Ergonomics (HFE) research findings and methods?

Want to put HFE and systems thinking into practice in your organisation?

Join us at our 2019 Research Symposium to take a closer look at how HFEs and systems thinking research and methods can positively impact safety and efficiency in your workplace.

The Centre for Human Factors and Sociotechnical Systems is convening a one-day symposium and two-day series of HFE methods workshops at USC Sunshine Coast, from Monday 4 February until Wednesday 6 February 2019.

Research Symposium 4 February 2019

The symposium will host leading international and national experts in Human Factors. Keynote speakers will include Professor Neville Stanton from the University of Southampton and Professor Guy Walker from Heriot-Watt University in Edinburgh. In addition, the symposium will feature presentations from the Centre’s research leaders, including Professor Paul Salmon, Dr Gemma Read, Dr Natassia Goode, and Dr Nicholas Stevens. It will provide insights and knowledge into the value, outcomes and opportunities of practice-based research and development in HFE and STS.

Human Factors and Ergonomics Methods Workshops 5-6 February 2019

Delivered by experts in each method, the workshops will provide attendees with hands-on training, practical guidance, and resources for a diverse set of HFE and STS methods including:

  • Accimap (accident analysis);
  • Cognitive Work Analysis (system analysis and design); 
  • The Event Analysis of Systemic Teamwork (EAST) (understanding system behaviour);
  • Hierarchical Task Analysis (HTA) (describing complex systems);
  • Networked Hazard Analysis and Risk Management Systems (NET-HARMS) (risk assessment); and
  • Systems-Theoretic Accident Model and Processes (STAMP) (accident analysis, risk assessment, systems analysis) .


Across the three days attendees will hear from researchers and industry about the impact HFE and STS can make.

This event is essential for individuals and organisations that work in safety critical domains; including those involved in HFE, safety management, accident analysis, incident reporting and learning, risk assessment, hazard analysis, and systems analysis and design.

Registered attendees come from a diverse range of industries and organisations; such as from QANTAS and the Outdoor Education Group.

Further, the event will be of benefit for those interested in practical insights and approaches for exploring and understanding the design of teams, organisations, plant, infrastructure and all kinds of systems, which are resilient, efficient and optimise performance.

Some of the outcomes of the three days will include: 

  • Practical guidance on ways in which to ensure safety management systems consider key human factors issues
  • Step-by-step guidance for applying a range of HFE and systems methods for the evaluation and design of complex systems
  • How to use the principles of systems thinking to evaluate and enhance your own incident reporting and investigation system
  • Provide a structured means for identifying and addressing unintended consequences of systems during design and prior to implementation
  • Practical ways to use systems methods in the design of efficient and safe urban development and transport infrastructure

Attendance fees

Symposium attendance fees cover morning tea, lunch, and afternoon tea for registered guests, including welcome drinks on Monday 4 February. All prices include GST.

Registration Fee
Conference only (Monday 4 February) A$440
Individual workshop (Tuesday 5 or Wednesday 6 February) A$660
Conference and one workshop (Monday; Tuesday or Wednesday) A$990
Conference and two workshops (Monday, Tuesday, and Wednesday) A$1,540


It is possible to attend the conference and workshops singularly or as a series, with discounts provided for attendance/participation over multiple days. Register online.

If you have more than 3 members of the same organisation wishing to attend, please contact us via email ( for information on our group discounts.

Registrations will close on Monday 28 January 2019.

About the Centre for Human Factors and Sociotechnical Systems

Since it was established in 2013, the Centre for Human Factors and Sociotechnical Systems has been applying HFE and systems thinking to optimise behaviour in many areas. A significant focus of our work is on translating research into practice – ensuring it has relevance, impact and benefit in the real world. The Centre’s research covers five themes:

  • Transport and Infrastructure
  • Defence, Resilience and Cybersecurity
  • Organisational Safety
  • Sport and Outdoor Recreation
  • Land Use Planning and Urban Design


The Mantra at Mooloolaba Beach are offering delegates 10% off accommodation when booked through their website.

To secure the discounted rate:

  1. Select your location (sunshine coast), dates and number of people – Input Promo Code scuconf (case sensitive) – hit SEARCH
  2. Select your room type and hit BOOK NOW to proceed to payment screen

Please note: promo codes are only valid for bookings made online; rooms are subject to availability and will require full prepayment. Bookings will also be subject to any minimum night stay restrictions as listed on the website.

Bookings will be taken up until one month prior to the conference for stays in between 2–7 February 2019.

Group transport

Daily group transport (via shuttle bus) will be provided to and from a specified collection point in Mooloolaba. When registering, please indicate whether you will require transport in the comments section.


For more information please contact the Centre for Human Factors and Sociotechnical Systems:

Tel: +61 7 5456 5404


Register online by Friday 18 January 2019

Learn more

A one-day symposium and two-day workshops from Monday 4 February–Wednesday 6 February 2019.

Learn more
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