We invite you to attend the Confirmation Presentation of Megan Wyre, a Master of Arts (by research) candidate within the School of Social Sciences, in the Faculty of Arts, Business and Law.
Title: Addressing the needs of identity theft victims: A multidimensional view
Presenter: Megan Wyre
When: Wednesday, 24 October from 2-4pm
Where: Building D, 1.50
Abstract: Identity credentials, such as driver licences, passports, and bank statements, have become essential for individuals across the community to access various goods and services. Criminal recognition of this interdependency is well established, as reported incidents of identity theft continues to grow across the world. Identity crime has been estimated to cost the Australian economy up to AUD$2.2 billion and affects millions of Australians every year. Accordingly, identity theft is said to now impact a higher portion of the Australian population per annum than any other household-theft related crime, such as burglary and related personal property thefts. Beyond the initial cost of the crime event, identity theft causes victims personal, financial, and reputation costs. Yet there remains limited research into the efficacy of recovery and restoration processes available to victims.
This research aims to explore the characteristics of Australia’s identity crime response system from an individual victim’s perspective. This will be achieved by capturing the response journeys of a representative sample of 200 individual identity crime victims over a 12-month period by mapping the tasks performed, information communicated, and the results of their engagement from across multiple identity crime response actors. Using the sociotechnical system analysis methodology, Event Analysis of Systemic Teamwork (EAST), the research will systematically characterise Australia’s actual identity crime response system, gauge its interdependencies, and explore opportunities to optimise response efforts.
EAST is a versatile systems methodology that is gaining prominence in research aimed at describing complex systems. In particular, it is useful in analyses designed to optimise the activities and communications within those complex systems. The application of EAST to the identity crime response system context will contribute to filling a significant gap in knowledge about the agents that perform critical response functions and their interdependencies. It will reveal a detailed account of Australia’s identity crime response system, and the complex journey individual victims take to address risks to compromised personal information.
Bio: Previously, Megan studied at the University of Queensland in 2016, pursuing a Bachelor of Science, and a Bachelor of Arts. Here, she found an affinity for biomedical science and international relations. Since then, she has found a way to blend elements of both by using the various analytical skills necessary in both areas, as well as her passion for advocacy, and applying them to identity security. Currently, she is assisting in research at the University of the Sunshine Coast, collaborating closely with IDCARE, a non-for-profit organisation that helps victims of identity crimes in their recovery, and their team of analysts to provide analytical support to government bodies, businesses, and the general public. Megan is completing a Master of Arts (by research) degree, in the hopes to amalgamate her analytical work and provide a working point for other researchers to improve the experiences of victims of identity crimes.
Should you have any questions about this event please contact FABLHDR@usc.edu.au.
We look forward to seeing you there.