Dr Natassia Goode

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Dr Natassia Goode


Senior Research Fellow

PhD Syd., BA (Hons, 1st Class Psychology) Syd.

+61 7 5456 5850
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Dr Natassia Goode


Dr Natassia Goode is a Senior Research Fellow and Organisational Safety Theme Leader within the Centre for Human Factors and Sociotechnical Systems. Her PhD and honours research in Psychology investigated how people learn about complex systems. Since then, her research has focused on applying Human Factors and systems thinking approaches to fundamentally change the way that organisations manage safety, and reduce incidents. Most of her work has focused on optimising incident reporting and investigation systems. She currently holds an Advance Queensland Research Fellowship in partnership with the Sunshine Coast Hospital and Health Service, which involves applying Human Factors methods to identify ways enhance medication safety.

Current research projects
  • The Systems Approach to Medication Safety (SAMSA) Project aims to use a sociotechnical systems approach to model how medication is managed in hospital settings during normal work activities, and evaluate whether the findings can be used to improve medication safety.
  • The UPLOADS PRIME Project aims to develop a structured process for translating incident data into effective and appropriate incident prevention strategies.
  • The Understanding and Preventing Led Outdoor Accidents Data System (UPLOADS) involved the development of an incident reporting system underpinned by systems thinking for the outdoor sector in Australia. The data collected by organisations is regularly analysed by the research team reported back to the sector (https://uploadsproject.org)
  • The Patient Handling Injuries Review of Systems (PHIRES) Toolkit Project aims to develop a method for investigating reports of patient handling injuries. The toolkit will be based on an existing systems accident analysis method, Rasmussen's (1997) Accimap technique. The toolkit will help OHS Practitioners to identify the complex system of factors that influence the success or failure of risk controls during patient handling tasks. This information will help health services design more appropriate interventions.
Potential research projects for HDR and Honours students
  • Human factors and ergonomics
  • Accident causation and analysis
  • Systems analysis and design
  • Incident reporting and investigation
  • Safety management
  • Workplace safety
  • Patient safety
Professional memberships
  • Human Factors and Ergonomics Society Australia
  • Best Research Presentation at USC University Research Showcase, 2017.
  • USC Advance Awards, 2017: Advancing the student Experience. Awarded to the Centre for Human Factors and Sociotechnical Systems Team (including Dr Natassia Goode).
  • USC Advance Awards, 2016: Advancing Quality Teaching. Awarded for teaching staff and teaching teams who engage students in a quality learning experience by applying rich and engaging teaching approaches that substantially improve students' learning experiences. Awarded to Dr Kate Mulgrew as the team leader and the PSY102 teaching team (including Dr Natassia Goode)
  • Best Early Career Researcher Presentation (2013), University of the Sunshine Coast Research Week
  • Australian Postgraduate Award (2007–2010)
  • Accelerated Learning Laboratory Top-up Scholarship (2007–2010), University of New South Wales
  • University of Sydney Postgraduate Research Grant (2008; 2009)
  • Blanka Buring Prize (2005), University of Sydney
  • Walter Reid Memorial Scholarship (2002), University of Sydney
  • Alice Mary Frazer Scholarship (2001), University of Sydney
Research grants
Project name Investigators Funding body Year Focus
Development of guidance material based on "Learning the lessons from WMSDs: A framework for reporting and investigation" Goode, N. & Salmon, P.M. ISCRR (A$5,000) 2017 This project developed guidance material for use by WorkSafe Victoria.
A proactive approach for reducing medication errors in Queensland hospitals Goode, N. Advance QLD Early Career Research Fellowship (A$610,000) 2017-2019 The aims of this project are to use a sociotechnical systems approach to model how medication is managed during normal work activities, and evaluate whether the findings can be used to improve medication safety.
From data to action:  A new process for developing injury countermeasures Salmon, P. (lead CI), Goode, N. (CI), Finch, C., Dallat, C., Strickland, D., Smith, B., & Petherick, D. Australian Research Council Linkage (A$497,600) 2015-2020 This project aims to understand how reporting systems can improve workplace safety
Developing a systems perspective on WMSDs:  Incident reporting and investigation Goode, N., Salmon, P.M., Newnam, S. & Dekker, S. ISCRR (A$47,000) 2014 This project examines incident reporting and investigation processes relating to WMSDs
Natural Disaster Resilience Grants Scheme Goode, N. Victorian Department of Justice (A$110,320) 2012 This project will clarify the concept of define disaster resilience, identify the key characteristics of resilient disaster management systems and provide a framework for its measurement in the Australian context
Strengthening Safety Culture in Logistics Operations Lenne, M., Goode, N., Salmon, P. & Hillard P. Australian Air Express (A$200,000) 2011–2012 This project examined the factors influencing safety during freight handling operations from a systems-orientated perspective
Review of recent disaster inquiries Salmon, P., Goode, N., Spencer, C., Archer, F. & McClure, R. Australian Attorney General’s Department (A$20,218) 2011 This project examined the common themes across 10 recent inquiries into natural disasters in order to identify issues of strategic importance to disaster management in Australia
Toward the measurement and enhancement of disaster resilience across Sunshine Coast communities:  disaster resilience measurement tool evaluation study. Goode, N. & Salmon, P.

Sunshine Coast Council (A$18,000)

National Competitive Grant Scheme USC (A$10,000)


2013 The aim of this project is to identify the key requirements for a disaster resilience measure and then to evaluate two recently proposed disaster resilience measurement tools
Investigating best practice strategies and interventions to promote safer and more economical military driving behaviour Lenne, M., Salmon, P., Goode, N. & Symmons, M.

Defence Science and Technology Organisation (A$40,000)

2012 The aims of this research were to evaluate the impact of ecodriving approaches on four key outcomes (fuel and maintenance costs, safety and mission effectiveness) and to determine how ecodriving practices might fit within current ADF practice
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