Dr Natassia Goode is a Senior Research Fellow and Organisational Safety Theme Leader within the Centre for Human Factors and Sociotechnical Systems. Her PhD and honours research in Psychology investigated how people learn about complex systems. Since then, her research has focused on applying Human Factors and systems thinking approaches to fundamentally change the way that organisations manage safety, and reduce incidents. Most of her work has focused on optimising incident reporting and investigation systems. She currently holds an Advance Queensland Research Fellowship in partnership with the Sunshine Coast Hospital and Health Service, which involves applying Human Factors methods to identify ways enhance medication safety.
Current research projects
- The Systems Approach to Medication Safety (SAMSA) Project aims to use a sociotechnical systems approach to model how medication is managed in hospital settings during normal work activities, and evaluate whether the findings can be used to improve medication safety.
- The UPLOADS PRIME Project aims to develop a structured process for translating incident data into effective and appropriate incident prevention strategies.
- The Understanding and Preventing Led Outdoor Accidents Data System (UPLOADS) involved the development of an incident reporting system underpinned by systems thinking for the outdoor sector in Australia. The data collected by organisations is regularly analysed by the research team reported back to the sector (https://uploadsproject.org)
- The Patient Handling Injuries Review of Systems (PHIRES) Toolkit Project aims to develop a method for investigating reports of patient handling injuries. The toolkit will be based on an existing systems accident analysis method, Rasmussen's (1997) Accimap technique. The toolkit will help OHS Practitioners to identify the complex system of factors that influence the success or failure of risk controls during patient handling tasks. This information will help health services design more appropriate interventions.
Potential research projects for HDR and Honours students
- Human factors and ergonomics
- Accident causation and analysis
- Systems analysis and design
- Incident reporting and investigation
- Safety management
- Workplace safety
- Patient safety
- Human Factors and Ergonomics Society Australia
- Best Research Presentation at USC University Research Showcase, 2017.
- USC Advance Awards, 2017: Advancing the student Experience. Awarded to the Centre for Human Factors and Sociotechnical Systems Team (including Dr Natassia Goode).
- USC Advance Awards, 2016: Advancing Quality Teaching. Awarded for teaching staff and teaching teams who engage students in a quality learning experience by applying rich and engaging teaching approaches that substantially improve students' learning experiences. Awarded to Dr Kate Mulgrew as the team leader and the PSY102 teaching team (including Dr Natassia Goode)
- Best Early Career Researcher Presentation (2013), University of the Sunshine Coast Research Week
- Australian Postgraduate Award (2007–2010)
- Accelerated Learning Laboratory Top-up Scholarship (2007–2010), University of New South Wales
- University of Sydney Postgraduate Research Grant (2008; 2009)
- Blanka Buring Prize (2005), University of Sydney
- Walter Reid Memorial Scholarship (2002), University of Sydney
- Alice Mary Frazer Scholarship (2001), University of Sydney
|Project name||Investigators||Funding body||Year||Focus|
|Development of guidance material based on "Learning the lessons from WMSDs: A framework for reporting and investigation"||Goode, N. & Salmon, P.M.||ISCRR (A$5,000)||2017||This project developed guidance material for use by WorkSafe Victoria.|
|A proactive approach for reducing medication errors in Queensland hospitals||Goode, N.||Advance QLD Early Career Research Fellowship (A$610,000)||2017-2019||The aims of this project are to use a sociotechnical systems approach to model how medication is managed during normal work activities, and evaluate whether the findings can be used to improve medication safety.|
|From data to action: A new process for developing injury countermeasures||Salmon, P. (lead CI), Goode, N. (CI), Finch, C., Dallat, C., Strickland, D., Smith, B., & Petherick, D.||Australian Research Council Linkage (A$497,600)||2015-2020||This project aims to understand how reporting systems can improve workplace safety|
|Developing a systems perspective on WMSDs: Incident reporting and investigation||Goode, N., Salmon, P.M., Newnam, S. & Dekker, S.||ISCRR (A$47,000)||2014||This project examines incident reporting and investigation processes relating to WMSDs|
|Natural Disaster Resilience Grants Scheme||Goode, N.||Victorian Department of Justice (A$110,320)||2012||This project will clarify the concept of define disaster resilience, identify the key characteristics of resilient disaster management systems and provide a framework for its measurement in the Australian context|
|Strengthening Safety Culture in Logistics Operations||Lenne, M., Goode, N., Salmon, P. & Hillard P.||Australian Air Express (A$200,000)||2011–2012||This project examined the factors influencing safety during freight handling operations from a systems-orientated perspective|
|Review of recent disaster inquiries||Salmon, P., Goode, N., Spencer, C., Archer, F. & McClure, R.||Australian Attorney General’s Department (A$20,218)||2011||This project examined the common themes across 10 recent inquiries into natural disasters in order to identify issues of strategic importance to disaster management in Australia|
|Toward the measurement and enhancement of disaster resilience across Sunshine Coast communities: disaster resilience measurement tool evaluation study.||Goode, N. & Salmon, P.||
Sunshine Coast Council (A$18,000)
National Competitive Grant Scheme USC (A$10,000)
|2013||The aim of this project is to identify the key requirements for a disaster resilience measure and then to evaluate two recently proposed disaster resilience measurement tools|
|Investigating best practice strategies and interventions to promote safer and more economical military driving behaviour||Lenne, M., Salmon, P., Goode, N. & Symmons, M.||
Defence Science and Technology Organisation (A$40,000)
|2012||The aims of this research were to evaluate the impact of ecodriving approaches on four key outcomes (fuel and maintenance costs, safety and mission effectiveness) and to determine how ecodriving practices might fit within current ADF practice|