MGT325 Managing Quality - University of the Sunshine Coast, Queensland, Australia

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MGT325 Managing Quality

Creating an organisation that has a reputation for quality and excellence requires committed and comprehensive management expertise. Requiring engagement and commitment from senior managers through to front line employees, quality management considers the business as a system where employee empowerment, customer satisfaction, visionary leadership, and excellence in products, services and processes must deliver an integrated approach to excellence. This course will inform you about the principles, practices, tools and approaches needed to deliver contemporary quality management in small and large firms. You will learn qualitative and quantitative approaches for identifying, analysing,interpreting and managing quality in organisations.

Course detail

Semester of offer Subject to change
  • Sunshine Coast: Semester 2
  • Moreton Bay: Semester 2
  • Fraser Coast: Semester 2
Units
12.00
EFTSL
0.125
Student contribution band
Band 3
Tuition fee
Law, Accounting, Administration, Economics, Commerce:
Census date
Academic Calendar
Class timetable
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Course outline

MGT325 Course Outline Semester 2, 2020 (PDF 251KB)

Students enrolled in this course should check the course Blackboard site to ensure that they are accessing the most recent approved version of the course outline.