Campus safety | UniSC | University of the Sunshine Coast, Queensland, Australia

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Campus safety

SafeUniSC community team

SafeUniSC Security Officers are available 24 hours a day, seven days a week for emergency situations or if you require assistance.

SafeUniSC operations centre is located in Building J, Ground floor of the UniSC Sunshine Coast campus. There are SafeUniSC Security Officers on all UniSC campuses and at the Thompson Institute.

  • The campuses are monitored by CCTV and SafeUniSC Security Officers patrol the campus
  • Located at key points around each campus are emergency call points, connecting you straight to SafeUniSC Security Officers
  • Ask the SafeUniSC team for assistance at any time. SafeUniSC escorts are available to accompany you to anywhere within the campus – particularly at night – by telephoning 5430 1168 (or extension 1168) or by using the SafeZone app
  • In the event of an emergency dial 000
  • All SafeUniSC Security Officers are qualified Senior First Aid Officers

SafeZone app

UniSC uses SafeZone to manage emergency response and communications during incidents on campus.

The app connects you with the SafeUniSC team or emergency services.

You can use SafeZone to:

  • Call for help
  • Call for first aid
  • Call for emergency assistance
  • Check-in manually or automatically when working alone
  • Receive Campus notifications – if there is an incident on campus that requires you to take action.
Emergency procedures

UniSC is committed to a culture of respect and providing a safe and supportive environment for all members of our community. The SafeUniSC team encourages everyone at UniSC to familiarise themselves with the emergency procedures.

Safety awareness and support

For more information on local safety awareness and crime prevention, refer to the Sunshine Coast crime bulletins and personal safety information issued by the Queensland Police Service.

Please also see information and contact details for community based counselling and support services.

For immediate assistance on campus: 

  • Contact SafeUniSC on ext. 1168 from a UniSC phone or call 5430 1168
  • Utilise the SAFEZONE App
  • For non urgent support or concerns Report concerns or seek support.
  • The University of the Sunshine Coast has teamed up with the Queensland Police Service (QPS) to launch Queensland's first Student Watch.
  • This initiative allows UniSC students to go online to access safety and security information, including crime prevention messages, strategies and links to important associated websites.
  • Student Watch formalises the partnership between UniSC and Queensland Police and will assist in tackling issues surrounding drugs, alcohol-fuelled violence, parties, safe night precincts, and road safety.
  • UniSC students are encouraged to subscribe to the student watch blog page to receive weekly updates.
  • Recognise and avoid potentially risky situations.
  • Report any suspicious behaviour.
  • Carry your ID card with you at all times.
  • Be alert and walk purposefully as confidence deters attackers.
  • Carry a personal alarm or be prepared to scream loudly, and run if threatened.
  • Avoid lonely or gloomy places, especially at night—walk with a friend, a SafeUniSC Officer, or stay with a crowd in well-lit areas.
  • If someone follows you, go to a place where you know there will be other people.
  • Trust your intuition.
  • When you’re socialising, play smart—one drink too many could make you vulnerable.
  • Always ensure that your personal property is never left unattended, including in the Library.
  • Never ask other persons to mind property in your absence.
  • Any property found or handed to SafeUniSC is taken to the Loans Desk on Level 1 of the Library.
  • Know your timetable and avoid long waits at the bus stop, especially if you’re alone.
  • Keep to open, populated areas in full view of the bus and passing traffic.
  • Telephone for taxis 131 008 and, if possible, have someone see you off and keep a note of the taxi number. Sit in the back seat on the opposite side to the driver, and do not disclose any personal information.
  • Park in well-lit, busy areas.
  • Ensure that your vehicle is secured at all times.
  • Never leave personal property visible in your car.
  • Have keys in your hand ready to open the car door and if necessary, use to defend yourself against an attacker.
  • Check the back seat or hatch for intruders before getting into your car.
  • Once inside, lock all doors with windows up.
  • Always carry change, a phone card or a mobile phone.
  • When using a public telephone (located at Buildings I and K), turn your back to the phone and speak looking outwards.
  • If threatened, dial the police 000 or SafeUniSC Security on 5430 1168 or trigger an alert via the SafeZone App.
  • If you carry a mobile phone, program emergency numbers into it for quick access.
  • If you call the police or SafeUniSC Security, be sure to give your name and location.