Stay smart online - University of the Sunshine Coast, Queensland, Australia

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Stay smart online

Social media and other forms of online communication are powerful tools and can provide positive opportunities for learning, engaging, connecting and collaborating - when used responsibly.

There are many forms of social media and chances are, you use at least one of them, if not more.

The same standards of behaviour apply online as they do in ‘real life’ including University policies, laws and behavioural expectations such as respect, courtesy and professionalism. The same consequences apply for breaching them, including disciplinary processes.

Always be mindful of USC's Social Media Managerial Policy which emphasises the expectations of a safe, inclusive, diverse and supportive learning environment where students and staff of the University can expect to be treated with courtesy and respect, regardless of the communication channel.

Social media icons
Online etiquette
  • Always think before you post. If in doubt, take some time out to consider your response and get a second opinion.
  • Respect others and their opinions though they may differ from yours.
  • Don’t engage in arguments. If you encounter rudeness or criticism don’t continue any further discussion.
  • Do not bring the University, staff or other students into disrepute via social media platforms.
  • Protect your privacy.
  • Never use discriminatory or offensive language (not even if intended to be humorous). The Student Conduct – Governing Policy applies.
  • If you believe you are being bullied, harassed or discriminated against via social media, you can address your concerns through the Student Grievance Resolution – Governing Policy and associated procedures.
  • University’s Information and Communication Technology (ICT) facilities and connections, including connections to internet networks and use of social media, is subject to the Acceptable Use of Information Technology Resources – Governing Policy, as well as relevant University policies and procedures relating to conduct.
Digital security

The internet has opened new opportunities – we can shop, bank, research, work and connect when and where we want to. But the online world also presents opportunities for criminals to steal money, information and identities.

Set aside some time to focus on these important but easy steps that you can take to stay safe online:

  • Be careful about how much personal information you share online.
  • Create strong passwords and passphrases that are hard for others to guess, and make sure you use a different one for each service.
  • Consider using a password manager such as 1Password or LastPass. These help you create and store strong passwords for each service you use while only having to remember one master password or passphrase.
  • Keep your devices updated with the latest software.
  • Regularly back-up your data, ideally to at least two to three different locations or services, eg your computer, a backup to iCloud/OneDrive, and another backup to a USB key.
  • Be on the lookout for suspicious emails or messages and think before clicking on links or opening attachments, even if they appear to come from someone you know. If in doubt, don’t open it, forward a copy to our IT Service Desk and we’ll check it for you.