Databases - University of the Sunshine Coast, Queensland, Australia

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Databases

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Additional passwords

Some databases require Additional passwords (USC login required) for full access.

Alumni access to databases

USC Alumni are able to access selected databases. Visit Databases for USC Alumni for more information.

Community access to databases
Database troubleshooting

Please refer to this list of frequently encountered problems before you contact the Library:

My USC login and password are not accepted

If you have any questions about your USC login and password, contact the IT Service Desk.

If you are certain your USC login and password are correct, there may be a temporary problem with access to the Library databases. You may contact the library via Tel: +61 7 5430 2804, email LibraryHelp@usc.edu.au or report an issue with access to online Library resources.

I get an error message

There may be a temporary problem with the Library databases.

Try to refresh the page or access the resource in a different browser. If this does not work, clear your cache and cookies. Learn how to do this by Googling, 'clear cache' with your chosen browser e.g. 'Clear cache chrome'.

If the problem persists contact the library via Tel: +61 7 5430 2804, email LibraryHelp@usc.edu.au or report an issue with access to online Library resources.

I get a message telling me I cannot connect at this time or connection refused, or there are too many concurrent users

There may be restrictions on the number of people who can access the database at the same time.

Wait a little while then try again.

If the problem persists contact the library Tel: +61 7 5430 2804 or email LibraryHelp@usc.edu.au.

I need another password

Some databases require a database specific password.

Some databases require another password if you are accessing them off campus.

Check the information provided on the A-Z databases page. This will tell you whether the database requires another password or if access is restricted to certain users.

If you need another password see the Additional Passwords (USC login required) on the Databases page, or contact the library Tel: +61 7 5430 2804.

I cannot access the full article

Some databases provide only an abstract or citation for an article. Many databases offer a link to the article in another database.

Check the information provided on the A-Z databases page to see if the database you are using provides full-text.

If the database provides only an abstract or citation for a journal article, check Journals Titles to find out if another database holds the journal you are looking for. Alternatively, you can check the Library Catalogue to find out if that journal is held in print in the Library.

Ask for help

If you continue to have trouble accessing databases, please contact the library via chat or email.

Report and issue

Report an issue with access to online Library resources