Before submitting this form, please explore the known outages and try the troubleshooting suggestions.
If you are still experiencing issues, use this form to provide as much information as possible. This helps us to identify and resolve the problem.
The Library aims to respond to your report within one business day.
- For information about your network username and password, Blackboard, email or University staff and student computing facilities contact:
- Students: email Student IT Help or telephone +61 7 5459 4455
- Staff: email the IT Service Desk or telephone +61 7 5430 1237
- Access may be unavailable on Tuesday and Friday mornings from 5-8am AEST for IT maintenance.
- Some resources require an additional resource specific login. Details available on the Databases page.